RIAX
Platform tour

Four core modules. One compliance-governed intelligence layer.

RIAX connects meeting capture, execution, client health, and calendar activity—then gives the CCO and leadership firm-wide visibility.

See it on a real meetingExplore the platform
01 · AI Meeting Analysis

A full intelligence record—not just a transcript and summary.

Each meeting produces a structured record that connects the conversation to advisor execution and firm oversight.

  • Meeting summary and client follow-up draft
  • Meeting Intelligence Score with component-level coaching
  • 13-pattern behavioral analysis across positive, concerning, and neutral patterns
  • Compliance outputs, revenue opportunities, and action items
ANONYMIZED MEETING DETAIL
Summary

Client is considering retirement twelve months earlier and wants a clearer downside scenario before implementing changes.

Revenue opportunity

Outside 401(k) analysis · medium probability

Behavior analysis13 patterns

Collaborative, risk-sensitive, and increasingly comparison-oriented.

Compliance outputNo critical flags

Risk discussion captured; disclosure phrase routed for confirmation.

Actions
Prepare retirement-income comparisonApproved
Document beneficiary updateAssigned
Capability · Meeting Intelligence Score

See where the meeting record is strong—and where it needs work.

MIS makes the quality and usefulness of the meeting record visible without publishing the underlying scoring weights or proprietary prompt logic.

  • Transcript quality
  • Action-item quality
  • Behavioral insights
  • Compliance documentation
  • Revenue opportunities
  • Relationship context
Meeting Intelligence ScoreAnderson Household · Annual Review
82Good
Transcript quality88
Action items85
Behavioral insights88
Compliance95
Revenue opportunities72
Relationship context78
Advisor coaching note

The meeting was strong overall. Improve the record by quantifying the outside-asset opportunity and assigning a specific owner and deadline to each action.

Capability · Behavioral intelligence

Understand decision patterns, not just positive or negative tone.

RIAX evaluates behavior in the context of financial-advice conversations. It is designed to help advisors tailor follow-up, anticipate friction, and identify relationship risk.

  • 13 advisor-relevant behavior patterns
  • Four positive, six concerning, and three neutral classifications
  • Confidence levels and narrative interpretation
  • Action strategies tied to the observed behavior
4Positive

Patterns associated with collaboration, implementation, referrals, and long-term thinking.

6Concerning

Patterns associated with flight risk, emotional trading, unrealistic expectations, or disengagement.

3Neutral

Decision and communication styles that affect how the advisor should respond.

Public product copy explains the capability. RIAX does not publish the full taxonomy, prompt architecture, scoring thresholds, or decision rules.

02 · Task Command Center

Work the entire task lifecycle in RIAX—or route execution to the CRM.

Firms can choose the operating model that fits their team instead of being forced into a single workflow.

  • AI-generated, CRM-synced, and manual tasks on one Kanban board
  • Source, owner, priority, due date, client, and approval state
  • Complete tasks in RIAX and synchronize status back to Redtail, Wealthbox, or Salesforce
  • Optional one-way mode: create in RIAX, execute in the CRM
Practice Task BoardCRM sync configured

To do 5

AI generatedPrepare retirement-income analysis

Client meeting · assigned to advisor

Priority 82
CRMConfirm beneficiary instructions

Redtail · service team

Due Friday

In progress 2

AI generatedDocument outside asset review

Owner confirmed

Priority 68

Review 1

ComplianceApprove client follow-up

Disclosure wording review

CCO

Completed 12

CRMUpdate risk profile

Synced to Salesforce

Complete
03 · Client Health Scores

See relationship deterioration before the client announces it.

Client Health Scores combine available meeting, CRM, portfolio, service, and compliance signals at the household level. Missing data is not converted into false confidence.

  • Component-level score transparency
  • At-risk client prioritization and revenue-at-risk context
  • Behavioral and meeting-quality signals
  • CRM-inherited book-of-business visibility where supported and configured
CLIENT HEALTH
Overall health62Needs attention
Revenue at risk$18KAnnualized
Last quality meeting143dOutside cadence
Behavior shifted toward comparison shoppingHigh
Two recommendations remain unaddressedMedium
04 · Unified Calendar Hub

See every meeting and touchpoint without replacing the firm’s calendars.

RIAX aggregates the calendars advisors already use and connects events to client records, meeting capture, and service workflows.

  • Google Calendar and Outlook
  • Calendly and connected CRM calendars
  • Upcoming meeting and contact coverage visibility
  • Calendar intelligence without forcing a new scheduling system
Unified weekAll connected calendars
MON
Annual reviewClient · 10:00
TUE
Prospect callCalendly · 1:30
WED
Planning reviewTeams · 11:00
THU
Internal follow-upCRM · 9:00
FRI
Portfolio reviewZoom · 2:00
Supervisory layer · Compliance Dashboard

Give the CCO visibility across meetings and advisors—not another archive.

The dashboard consolidates compliance scoring, flag distribution, pending reviews, false positives, advisor trends, and the review history attached to the source meeting.

  • Two-layer detection using contextual AI and deterministic patterns
  • Meeting-level and advisor-level compliance visibility
  • Pending review, escalation, false-positive, and audit-history workflows
  • Designed to support Rule 204-2 recordkeeping and supervisory review
AI Meeting Compliance DashboardCCO view
96Compliance score
0Critical flags
3Pending reviews
14Meetings scanned
AdvisorCriticalHighMediumTotal
Advisor A0134
Advisor B0022
Advisor C0112
Advisor compliance trends
Integration posture

Live where RIAX can support it. Scoped where vendor economics require it.

No rip-and-replace requirement. RIAX sits above the systems the practice already uses.

CRM · Live

  • Redtail
  • Wealthbox
  • Salesforce

Portfolio

  • Orion · Live
  • Black Diamond · Tested; enterprise activation scoped by engagement

Meeting · Live

  • Zoom
  • Microsoft Teams
  • Google Meet

Calendar · Live

  • Outlook
  • Google Calendar
  • Calendly
Governance architecture

Preserve context, permission, source, and human judgment.

Where the connected CRM supports book-of-business visibility, RIAX inherits that model and enforces configured access server-side across applicable modules.

Identity and access

Permissions are enforced at the data layer rather than treated as a front-end display filter.

Auditability

Source record, AI output, user decision, task status, and compliance review remain connected.

Security program

AWS infrastructure, encryption, PII redaction, penetration testing, and SOC 2 Type 1 work in progress.

See the entire chain on one meeting.

The fastest way to understand RIAX is to compare the output with your memory of a real conversation.

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