RIAX Terms of Use

Effective: July 27, 2026

These Terms of Use (“Terms”) govern access to the joinriax.ai website and, where a separate written agreement does not apply, access to services provided by Node AI Inc., doing business as RIAX (“RIAX,” “we,” “us,” or “our”). By accessing the website or using RIAX, you agree to these Terms.

1. RIAX service

RIAX provides software tools for meeting intelligence, behavioral analysis, task management, client health scoring, calendar aggregation, compliance-support workflows, integrations, and related practice intelligence. Features may depend on configuration, third-party access, vendor availability, permissions, AI capacity, and the applicable customer agreement.

2. Eligibility and accounts

• You must be at least 18 and authorized to use RIAX on behalf of your organization.
• You must provide accurate information and protect account credentials.
• You are responsible for activity under your account and must promptly report suspected unauthorized access.

3. Customer responsibilities

You and your organization are responsible for:

• Obtaining all legally required recording, monitoring, privacy, and data-processing notices and consents.
• Determining whether RIAX is appropriate for your regulatory, supervisory, books-and-records, privacy, cybersecurity, and business requirements.
• Reviewing AI-generated summaries, scores, classifications, flags, drafts, tasks, and recommendations before relying on or distributing them.
• Maintaining required policies, supervision, registrations, licenses, books and records, backups, and professional judgment.
• Ensuring that information submitted to RIAX is lawful and that you have authority to process it.

4. No investment, legal, or compliance advice

RIAX is a technology provider and is not acting as your investment adviser, broker-dealer, attorney, tax adviser, auditor, or compliance consultant. RIAX output is informational and may be incomplete or incorrect. References to Rule 204-2, supervisory review, auditability, compliance, or examination support describe product design and workflow objectives; they do not guarantee compliance, prevent violations, satisfy all recordkeeping duties, or ensure any regulatory outcome.

5. Acceptable use

You may not:

• Use RIAX unlawfully, infringe rights, introduce malicious code, disrupt the service, or attempt unauthorized access.
• Reverse engineer, decompile, extract prompts, discover model logic, scrape, benchmark for publication without permission, or use RIAX to build or train a competing product, except where a restriction is prohibited by law.
• Use RIAX to process protected health information unless the required agreements and configuration are in place.
• Submit credentials, secrets, or sensitive information through public website forms.
• Misrepresent RIAX output as guaranteed, final, independently verified, or a substitute for required professional review.

6. Customer data

As between RIAX and the customer, the customer retains ownership of customer data. The customer grants RIAX a limited right to host, transmit, analyze, transform, and otherwise process customer data as needed to provide, secure, support, and improve the contracted service. RIAX does not use customer meeting data, transcripts, CRM data, or client records to train general-purpose AI models.

7. RIAX intellectual property

RIAX and its licensors retain all rights in the service, software, user interface, documentation, models, prompts, scoring methods, workflows, taxonomies, algorithms, trademarks, and related intellectual property. No rights are granted except the limited right to use the service under these Terms and any applicable agreement.

8. Third-party services and integrations

RIAX may connect to third-party CRM, portfolio, calendar, meeting, AI, transcription, analytics, hosting, and communications providers. Their availability, terms, permissions, security, APIs, fees, and changes are outside RIAX’s control. A tested integration may still require a separate vendor agreement, activation, or enterprise scope. RIAX is not responsible for a third-party service’s acts, omissions, or outages.

9. Commercial terms

Pricing, usage allowances, onboarding, implementation, payment schedule, term, renewal, cancellation, credits, refunds, beta discounts, and other commercial terms are set out in the applicable proposal, order form, or signed agreement. Public pricing describes standard bands and may change prospectively. RIAX will not retroactively alter a signed commercial commitment except as allowed by that agreement.

10. Confidentiality

Each party will protect the other party’s non-public business, technical, security, customer, and product information using reasonable care and will use it only for the relationship. Confidentiality obligations do not apply to information that is public without breach, already lawfully known, independently developed, or lawfully received from another source.

11. Security and beta services

RIAX uses safeguards intended to protect the service, but no system is completely secure or uninterrupted. Beta, early-access, preview, roadmap, or in-development features may be modified, suspended, or discontinued and may have additional limitations.

12. Disclaimers

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIAX WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, DATA, CLIENTS, GOODWILL, OR BUSINESS OPPORTUNITY. FOR CLAIMS NOT GOVERNED BY A SIGNED AGREEMENT, RIAX’S TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF $100 OR THE FEES PAID TO RIAX FOR THE SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so portions may not apply.

14. Indemnification

You agree to defend, indemnify, and hold harmless RIAX and its personnel from third-party claims arising from your unlawful use, customer data, failure to obtain required consent, violation of these Terms, or infringement of another party’s rights, except to the extent caused by RIAX’s own willful misconduct.

15. Suspension and termination

RIAX may suspend access when reasonably necessary to address security risk, unlawful use, material breach, nonpayment under an applicable agreement, or risk to the service or other customers. Termination, data export, data return, deletion, and post-termination retention are governed by the applicable agreement and Privacy Policy.

16. Governing law and venue

These Terms are governed by Michigan law, without regard to conflict-of-law principles. Any dispute not subject to a different signed agreement will be brought in the state or federal courts located in Oakland County, Michigan, and each party consents to that jurisdiction and venue.

17. Changes

RIAX may update these Terms by posting a revised version. Material changes will apply prospectively and may be communicated through the service or email. Continued use after the effective date constitutes acceptance to the extent permitted by law.

18. General

If a provision is unenforceable, the remainder remains effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without RIAX’s consent; RIAX may assign them in connection with a reorganization, financing, merger, acquisition, or sale of assets. These Terms and applicable signed agreements constitute the entire agreement concerning their subject matter.

19. Contact

Node AI Inc. d/b/a RIAX
Business contact: john@joinriax.ai
Support: support@joinriax.ai
Troy, Michigan 48098, United States