RIAX support

Help for platform users and implementation teams.

Support for access, integrations, meeting processing, task synchronization, compliance workflows, and client-health questions.

Common topics

Start with the system that produced the issue.

Bot attendance, transcript status, speaker attribution, follow-up output, or MIS calculation.

Contact matching, note delivery, task creation, assignment, status, or sync conflicts.

Review queue, severity, false positives, permissions, notifications, or audit history.

Data coverage, component scoring, client matching, advisor visibility, or health alerts.